ServicesLogisticsWeb application

From 30 clicks to fewer than 10: one global view for 5,000 agents

A unified, near real-time dashboard to track every active shipment in fewer than 10 clicks, from any continent.

01 · Context

Context

Field agents juggled several pages and more than 30 clicks to track the status of a shipment. With teams spread across the world, every minute lost navigating was a minute less to act.

02 · Challenges

Challenges

Give 5,000 agents spread across the world a shared, up-to-date view of their shipments, without multiplying screens or manual steps.

03 · Our approach

Our approach

Design and delivery of a connected, unified, near real-time dashboard. A single screen to manage every active shipment, accessible from any continent.

04 · Results

Results

-67% operational friction: from 30 fragmented clicks to fewer than 10 for a complete view of every shipment.

  • -67%

    clicks to track a shipment

  • < 10

    clicks for a complete view

  • 5,000

    agents equipped worldwide

What do you need?

Three questions to point you to the right expertise, or a direct conversation with a consultant.