Glossary

The terms your engineers use.

A working reference for technical and product concepts that come up in every IT project.

Technical Debt

The accumulated cost of shortcuts taken during software development.

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Sovereign Cloud

Cloud infrastructure that stays under the jurisdiction of a specific country or region.

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Continuous Delivery

The practice of keeping software always ready to ship to production.

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Agile Transformation

The process of adopting agile methods across an engineering organization.

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Retrieval-Augmented Generation (RAG)

A technique that grounds a language model in your own data at query time.

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Shadow IT

Technology used within an organization without official IT approval.

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Time to Market

The time from product idea to availability for users.

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Observability

The ability to understand what is happening inside a system from its outputs.

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Product Owner

The person responsible for maximizing the value of a product developed by a Scrum team.

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Scrum Master

The servant-leader responsible for the effectiveness of a Scrum team.

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NIS2

The EU directive that sets cybersecurity requirements for critical infrastructure operators.

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Large Language Model (LLM)

An AI model trained on massive text datasets to understand and generate human language.

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AI Agent

An AI system that uses tools and data to act on a request, instead of answering from memory alone.

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WhatsApp Business API

Programmatic access to WhatsApp that lets software send and receive messages on behalf of a business.

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E-invoicing (France)

The French reform requiring businesses to exchange invoices as structured data through approved platforms.

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Approved Platform (PA)

A platform approved by the French tax administration to send and receive e-invoices on a business's behalf.

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